Thursday, March 27, 2008
Playing Nicely With P2P
In the hubbub over “net neutrality,” it will be remarked that Verizon is prepared to assist file-sharers while cable operators are on the griddle for throttling some users’ P2P traffic. Cable’s valid technical reason -- to ensure quality of service for most network users by managing excessive P2P uploads of a small minority of broadband abusers – may be shadowed by the perception that Verizon is collaborative while cable is adversarial.
In the marketing arena, I expect that Verizon will exploit its P2P-friendly activities as a basis of differentiation for FiOS versus cable. Verizon’s marketing message almost writes itself: “For Internet users who love online video, who live for multiplayer games, or who rely on large file transfers, Verizon and P2P providers are working together to ensure a level of performance over FiOS that cable can’t deliver.”
This message will be amplified if it is taken up and repeated by P2P providers and multimedia content publishers who look to P2P to save on networking costs.
Cable operators have a legitimate issue with P2P traffic that jams scarce capacity in the shared upstream channel. Verizon also has some concerns about file-sharing traffic on the local network and P4P will not deal with this issue. This remains an unresolved challenge for all local broadband network providers.
Even so, it will be to MSOs’ advantage to find a way to work with P2P providers. Apart from opportunities that might emerge for cable through more collaborative involvement with P2P, Verizon’s reported progress on this front raises the stakes for cable to find common ground with an increasingly important segment of Internet multimedia distribution. The fact that MSOs including Comcast, TWC, Cox, and Cablevision have joined as Observers in the P4P Working Group is a step in the right direction.
Similarly, an agreement announced today between Comcast and BitTorrent provides a framework to collaborate on traffic management issues and to work on these issues with the broader ISP and Internet community. Apart from this very worthwhile and timely substantive objective, the most significant outcome from the agreement is political, as stated in the press release: "Both BitTorrent and Comcast expressed the view that these technical issues can be worked out through private business discussions without the need for government intervention." BitTorrent, at least, has now recused itself as a potential cable adversary in the net neutrality proceedings.
Note: P4P, which stands for Proactive network Provider Participation for P2P, is being developed by a working group of the Distributed Computing Industry Association.
Friday, January 11, 2008
Playing the HD Numbers Game: Cable versus DBS & FiOS
DirecTV’s website lists over 90 HDTV channels, well more than on any cable system. These are carried via DirecTV 10, a recently-launched satellite that transmits over Ka-band spectrum and thereby adds substantial capacity to that of DirecTV’s legacy Ku-band satellites. DirecTV 11, a second Ka-band satellite, is scheduled for launch shortly and will provide even more capacity for HDTV channels. There is a catch: To receive the HD channels, subscribers need new terminals that can receive Ka-band as well as Ku-band.
Verizon has raised the HD bar even higher, claiming that by the end of 2008 FiOS TV will deliver 150 HD linear channels plus 1000 HD choices over VOD. Getting from FiOS’ current ~26 HD linear channels to 150 will be a big jump but the FiOS network is likely to be able to deliver the required capacity. Like many up-to-date cable systems, FiOS employs 860MHz for its TV service. However, unlike cable, FiOS will be able to allocate its entire 860MHz bandwidth for downstream SD and HD TV channels. Compared to cable systems, FiOS already allocates a much smaller portion of its video bandwidth for analog channels and by February 2009, FiOS will re-allocate even this segment of its bandwidth entirely for digital TV. Also, unlike cable, all of FiOS’ 860MHz is available for downstream linear TV since upstream and downstream traffic for VOD and Internet access is carried on different wavelengths over the fiber plant.
For cable operators to beat DirecTV and FiOS in the HD numbers game will be a challenge if MSOs play by the same rules. Each of the multiple techniques to expand effective capacity of cable’s HFC (hybrid fiber coax) networks, including switched digital video (SDV), migrating some channels from analog to digital, and so on, will take time to deploy broadly across cable’s footprint. Although cable engineers are past masters at expanding effective capacity of the cable networks, even they will not be able to tweak the cable networks enough to match DBS or FiOS in delivering 100-150 linear HD channels by the end of 2008.
Hence, HD over VOD! Comcast announced in January that it will offer far more HD than anyone else, “more than 1000 HD movies and TV shows every month” on Comcast’s VOD platform.
Cable HD-over-VOD tosses marketing fairy dust on consumers who ask, “where can I get the most HD programming for my new flat panel HD TV set?” Notably, DBS cannot provide real VOD and Verizon lacks the MSOs’ scale and history as video distributors and is therefore likely to lag several steps behind in lining up HD VOD content.
Eventually consumers will clarify whether they prefer an MSO’s 1000+ HD VOD choices along with 50-60 linear HD channels, versus DBS’ or FiOS’ 100-150 linear HD channels (plus FiOS' HD over VOD), or can even tell the difference. Meanwhile cable engineers will have breathing room to derive more usable capacity on cable networks for linear HD channels, in case HD-over-VOD turns out not to be enough.
Tuesday, December 4, 2007
Cable Needs A Wireless Play
Thus, when Comcast and Time Warner Cable said on 3 December 2007 they would not bid in the FCC’s upcoming auction of 700MHz spectrum, there was a bump in their shares that analysts attributed to relief that the MSOs were not about to jump into the wireless market.
"I think a lot of people had discounted it, but this is the final indication that they're not going to go out and start a wireless company," said Todd Mitchell, analyst at Kaufman Bros. "I think it's going to be an expensive auction and it's rigged towards the incumbent phone companies, so it's nice to see Comcast remove itself."
"(It) should remove some overhang on the stock as investors were previously concerned about the potential for significant spending, not only in the auction but also on a network build-out," said Thomas Eagan, analyst at Oppenheimer Co, in a research note.
In fact, it made good sense for the MSOs to forego the 700MHz auction because of the FCC’s convoluted rules on how this spectrum will be used. But this does not mean the MSOs will necessarily give up on competing in wireless, nor should they. Here’s why:
Strategic defense. Cable needs an effective competitive response to progress by the big telcos in integrating their market-dominating mobile wireless businesses with their fixed phone, TV, and Internet access services that compete directly with cable.
Growth. Mobile wireless represents an outstanding growth opportunity for cable. There is a lot of money there, at ~$135B in annual US cellular revenues or ~$46/subscriber/month. To translate this into households, since these are cable's subscriber units, given an average of 2+ cellphones per household, each household is generating (again, on average) ~$100 per month in wireless revenues. This exceeds cable's current average of ~$95/subscribing household/month. Clearly, adding mobile wireless would significantly increase cable’s per-household revenues.
Aligned evolution. The evolution of mobile voice into mobile multimedia is well aligned with cable’s own mix of Internet access, TV, and phone products. Mobile operators’ revenues from “data” applications are increasing rapidly, now at ~$19B per year, up 126% from 2005.
Financial returns. Although it does require substantial investment, mobile wireless can produce attractive financial returns. Note, for example, that during the first 9 months of 2007, Verizon Wireless (VZW) produced disproportionately more net cash relative to VZW revenues than the net cash produced by the parent company’s wireline business. In other words, Verizon Wireless is not only profitable, it is subsidizing other segments of the company.
Verizon Financials for 9 months ending 30Sept07 ($Million)
Wireless: Revenues $32,439-> Operating Cash Flow $12,640 - Capex $4,903= Net Cash $7,737
Wireline: Revenues $37,776-> Operating Cash Flow $10,287 - Capex $7,873= Net Cash $2,414
Source: Verizon SEC 10Q. Operating Cash Flow is defined as operating income before depreciation & amortization.
But, you ask, how can cable MSOs compete with the incumbent wireless operators? The answer is, it depends on what they do, but cable does have significant assets that can help:
- an existing subscriber base of 65M+ households
- proven capability to bundle new services with existing services, most recently fixed VoIP phone service with TV and Internet access
- opportunity to create & promote wireless multimedia extensions of their existing TV, phone, and Internet access services
- existing network facilities that can be used to support mobile networks, e.g., for backhaul from base stations
- potential use of aerial cable plant to mount microcells which could substantially increase usable mobile network capacity
- unique capability to provide quality-of-service (QoS) management for in-home traffic that is carried via home WiFi links and cable modems for users with dual-mode cellular/WiFi handsets.
Like most publicly-traded companies, the MSOs would prefer that their share values go up, rather than down. But, bottom line, the MSOs need to have a credible wireless play despite initial investor unhappiness. If the MSOs' story is properly told to investors and other stakeholders, and if they proceed intelligently into mobile wireless so that incremental successes can be demonstrated, the short-term hit they may take on share prices will be compensated by higher share values later.
Monday, November 12, 2007
Wireless Weapon in Big Telco v. Cable
As of the end of 2Q07, Verizon Wireless served 62.1M customers while ATT Mobility served 63.7M. To the extent that the big telcos can bind wireless with their other products, it's likely that they can stanch churn in otherwise vulnerable categories... especially residential and small business fixed phone lines... and boost growth in other areas such as Internet access and multi-channel TV.
In this regard, there have been highly significant institutional changes at both of the telcos. Obviously, as ATT pointed out, its merger with BellSouth enabled ATT to acquire complete control over their formerly jointly-owned wireless operator, thus allowing more flexibility to exploit opportunities for marketing and technical convergence between wireless and fixed products.
Changes at Verizon are more subtle but are also significant, despite VZ's inability to date to buy out Vodafone's share in VZW. During the last year, c-level executive transfers from Verizon Wireless have infused the leadership ranks at the Verizon Communications mother ship. These include Dennis Strigle, president and COO, formerly president and CEO at VZW; John Stratton, EVP and CMO, formerly VP and CMO at VZW; and Richard Lynch, EVP and CTO, formerly EVP and CTO at VZW. Such transfers import a hyper-competitive attitude from the wireless side. They also encourage greater appreciation for potential synergies between wireless and other VZ products. Ironically, while these c-levels were at VZW, they most likely vociferously resisted efforts to associate their own fast-growing wireless with mature and boring fixed products. Given their new responsibilities, they probably now see the cost/benefit ratios of convergence somewhat differently.
Examples to date of converged wireless + fixed products from Verizon:
- Calling plans that include unlimited home-to-mobile phone calling. Single wireless + wireline services bill.
- Bundling for price discounts of various wireless plans with one or more of home phone, Internet access, and TV
Examples from ATT:
- Bundle of fixed local and LD phone, AT&T Yahoo! DSL, and AT&T Mobility wireless. Sold online only.
- "Unity" calling plans with unlimited calls to/from ATT's "calling community" of 100M wireless and wireline phone numbers, available to both residential and small business customers in AT&T's 22-state service footprint.
- ATT Mobility handsets with capability to access ATT Yahoo! portal can select and schedule TV content downloads to an ATT Homezone DVR receiver.
Such examples are not especially novel conceptually. Similar features have been discussed in connection with the Pivot mobile wireless service being introduced by cable MSOs and Sprint. However, they are significant because they are finally beginning to appear in the market and because of the big telcos' massive presence in wireless, still totally unmatched by anything on the cable side. For their part, the MSOs' Pivot venture has had a run of bad news. Time Warner announced recently that subscriptions to Pivot have been underwhelming and Sprint stated that it would not offer Pivot in any additional Sprint stores. The MSOs also possess spectrum that they purchased in last year's AWS auction but they have not yet announced how they plan to use this resource.
Every time cable stocks lose value in the market, pundits point out that one of the reasons is that investors fear operators will make big investments in wireless. Strategically, however, such investments may be unavoidable as well as highly beneficial to the MSOs, both defensively and offensively. Mobile wireless is one of the most vibrant and lucrative segments in the complex of info-telecoms-entertainment businesses; cable MSOs have assets they can bring to the party and they should be going after their share.
Friday, November 2, 2007
AT&T plus Echostar: Dumb Money
It is true that by offering Echostar's DISH (in the former SBC territories) and DirecTV (in former BellSouth territories), AT&T can claim to have a video play that serves a respectable ~1.9M video subs. But these are, after all, DBS subscribers. AT&T is only one of several DBS distribution channels.
By acquiring Echostar and its 13M subs, AT&T would gain immediate entry in its own right into the club of big multichannel video service providers, with all that that entails. Buying DirecTV and its 16M subs would make it the second largest video provider, after Comcast.
Either way, Echostar or DirecTV, this would be a big blunder for AT&T. While each of the DBS operators is a highly credible competitor in linear multichannel video, the game is changing to include interactive, on-demand and bundled products. In these areas, DBS is crippled. The DBS operators have no effective response to VOD; downloading video content to DVRs for replay later does not compare in terms of connvenience or choice. They have no broadband Internet access solution that can compete in the data rate arms race with cable and Verizon FiOS. While the DBS national footprints are an advantage for Echostar and DirecTV as national providers, AT&T could only exploit the DBS coverage within its own regional area for purposes of bundling with its telecoms and Internet access products. Elsewhere, AT&T would simply offer DBS service, probably less effectively than current DirecTV or Echostar managements.
Echostar's market cap is currently north of $20B. Charlie Ergen can be expected to demand a healthy premium such that AT&T's total acquisition cost for 100% of the company would likely approach or exceed $30B. What else could AT&T do with this money? Well, with this kind of investment, AT&T could upgrade its network build-out to provide truly competitive broadband connections to subscribers, like Verizon FiOS does with its fiber-to-the-premises. AT&T has put forward its hybrid-fiber-wirepair network architecture as a much lower cost (and therefore smarter) approach than Verizon's FiOS, so adopting Verizon's approach after all might be embarrassing for some AT&T execs, at least for awhile. And it would take 3-5 years before AT&T could show results from this investment. By comparison, it might seem easier to buy Echostar (or DirecTV), avoid the embarrassment, and obtain a quick hit of millions of video subs now; but, to paraphrase Richard Nixon, for AT&T's long-term strategic interests, this would be the wrong choice.
Sunday, June 24, 2007
Who's going to buy Yahoo?
My bet for Yahoo's most likely and most logical buyer is on GE. You heard it here first! Consider that GE's NBC Universal is beginning to exploit its broadcast network/studio assets on the web, most recently through the announced venture with News Corp, but otherwise GE has yet to establish a significant online presence. A media company that has ambitions to become and remain a major force in the information/entertainment/communications field has to be on the web, where much of the action is and where Yahoo is still the world's largest destination. GE’s strategy is to be the biggest in each of its markets and I expect GE will decide that being a heavy hitter on the web is key to its future role as a major media company. Buying Yahoo would instantly establish GE as a big web player and, moreso than most potential acquirers, GE can afford it.
Unless it changes course and unloads NBC Universal, I think a huge online acquisition like Yahoo is in the cards for GE, and it’s hard to think of a web business more like Yahoo than Yahoo itself.
Wednesday, April 4, 2007
Internet TV
Internet TV is a long way from matching, let alone replacing, the cornucopia of TV content delivered by multi-channel providers, whether through linear TV or VOD. But it is taking shape as another distribution channel for video content. It is a potentially significant competitive challenge for cable on multiple dimensions, but it also represents a terrific opportunity for major cable operators to extend their footprint as TV distributors. Given that there is no way to "beat" Internet TV, the best approach for cable may be to join in on the fun.
Ways to do this: Create niche websites. Acquire Internet TV aggregators that already have a foothold. Enhance MSO portals.